MudahMed – Employee Medical Benefits Platform

MudahMed healthcare platform background

Employee Healthcare, Made Simple

One platform for employers to manage medical benefits, clinics to process claims, and employees to access cashless healthcare.

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About MudahMed

One platform, Section highlight three simple steps

MudahMed connects employers, clinics, and employees in one digital ecosystem — replacing manual processes with a faster, transparent workflow.

1
Employer Signs Up & Adds Employees

Register your company, upload your employee list, set medical benefit limits per employee, and top up your working deposit — all done in minutes, not days.

2
Employee Visits Clinic — Cashless & Instant

Employees walk into any panel clinic, get verified instantly by the clinic via the platform, and receive treatment — no cash needed, no claim forms to fill.

3
Track Claims & Balances in Real Time

Employers see every claim as it happens — who visited, which clinic, how much was charged. Clinics get paid reliably. No more chasing paperwork or reconciling spreadsheets.

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Solutions

Manage benefits, claims, and clinics Section highlight in one platform

Designed to support employers, clinics, and members with a simpler and more transparent healthcare administration experience.

Cashless panel clinic access
Cashless Panel Clinic Visits

Employees show up, get verified on-screen, and walk out treated — no cash, no claim forms, no reimbursement wait.

Medical claims processing
Fast Claims Processing

Claims are submitted digitally by the clinic right after the visit. No paper forms, no manual data entry, no delays.

Employer benefit management
Set Benefit Limits Per Employee

Assign annual medical limits by employee or group. The system auto-checks eligibility and remaining balance at every visit.

Clinic claim submission
Instant Patient Verification

Clinics verify employee identity and benefit eligibility in seconds — no phone calls to HR, no guesswork.

Reporting and visibility
Live Dashboard & Reports

See every claim, balance, and clinic visit as it happens. Export reports anytime — no waiting for month-end summaries.

See How It Works for Your Company
Pricing

Simple & Transparent Pricing section Pricing

Straightforward pricing designed for employers and SMEs in Malaysia.

RM1

per member per year

  • Unlimited GP outpatient claim processing
  • Access to panel clinics
  • No per-claim charges
  • No hidden fees

Required

Minimum RM500 refundable working deposit.
Service continues while sufficient balance is maintained.

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Working Deposit & Balance Policy

A refundable working deposit is required to facilitate smooth claim settlement with panel clinics.

The deposit is used exclusively for processing and paying approved medical claims. Employers can monitor claim usage and remaining balance transparently.

Any unused balance will be refunded upon termination of service, subject to reconciliation of outstanding claims.

Service remains active while sufficient balance is maintained.

To ensure uninterrupted claim processing, employers are required to maintain a minimum operating balance within their working deposit. Notifications will be issued as follows:

Reminder

Issued at 30% of initial deposit balance

Warning

Issued at 20% of initial deposit balance

Paused

Processing paused below 15% of initial deposit balance

Claim processing will resume once the balance is restored above the required minimum.

Panel Clinics

Panel Clinics Clinic network section by State

Our growing panel clinic network across Malaysia

370

Panel Clinics Nationwide

SELANGOR 182
KUALA LUMPUR 48
JOHOR 27
KEDAH 27
NEGERI SEMBILAN 19
PERAK 12
KELANTAN 11
SABAH 11
PULAU PINANG 8
PUTRAJAYA 8
MELAKA 8
TERENGGANU 5
PAHANG 3
SARAWAK 1 Expanding
PERLIS 0 Expanding
LABUAN 0 Expanding

Why Clinics Join Clinic benefits section MudahMed

A practical and transparent approach for clinics that want a simpler panel experience.

No joining fee
No Joining Fee

It is free for your clinic to be part of our panel network.

Simple claim submission
Simple Claim Submission

Reduce manual work with a more streamlined process for patient verification and claims handling.

Reliable payment process
Reliable Payment Process

Benefit from a clearer and more dependable claim payment process for services rendered.

More patient access
More Patient Access

Expand your clinic’s reach through our employer and member network.

Performance visibility
Performance Visibility

Access automated reports and monitor clinic claim activity more easily.

Join Our Panel — It's Free
Contact Us

Let’s get started Contact section together

Contact border MudahMed customer service

Phone / WhatsApp

018-3431369

Email

connect@mudahmed.com

Interested in onboarding your company or joining our clinic panel? Send us a message and our team will get in touch.

Send a message

Tell us whether you are an employer, clinic, or general enquiry, and we will respond as soon as possible.